Customer Service

 

Pre-sales support

For technical information and sales related enquiries our pre-sales team team assists in the following areas:

Product Specification,
Certifications etc.
Where to purchase,
availability etc.
Any other
enquiries etc.

Post-sales support

For warranty or replacement related issues, please contact our technical service representatives and submit a warranty claim. Our post-sales team provides support for the following areas:

For warranty claims on
modules and Trinamount
For claims
on cells only
For claims on individual parts

 

Trinasolar Voice of Customer APP